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EMPLOYMENT AT WATERVILLE VALLEY RESORT

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OPEN POSITIONS

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ADMINISTRATION

There are currently no openings in ADMINISTRATION.

ADVENTURE CENTER

ADVENTURE CENTER ATTENDANTS

Waterville Valley Resort is currently seeking part-time and full-time seasonal Adventure Center Attendants.  Duties include but are not limited to: explain and assist guests of proper fitting and use of adventure center equipment; provide daily operation information to guests; maintain a clean and organized work and public area; assist with opening and closing procedures; inspect and maintain adventure center equipment daily; assist guests with purchasing of appropriate tickets.  Requirements: Must be at least 16 years of age.  Must have good customer service skills and be able to work in a team environment; able to work in variable weather conditions.  Waterville Valley Resort is an “at-will” equal opportunity employer.  Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.

BUILDINGS, GROUNDS, & CUSTODIAL

BUILDING CUSTODIAL

Waterville Valley Resort is currently seeking day and night shift custodians for the winter season.  Duties include, but are not limited to; help clean and tidy common spaces, bathrooms, buildings, hallways and work spaces; emptying trash; vacuuming; washing stairs and floors.  Requirements:  must be able to work nights and weekends; must be at least 18 years of age; have good communication skills. Waterville Valley is an “at-will” equal opportunity employer.  Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.

CUSTODIAN

 Performs custodial maintenance duties, including dusting, mopping, vacuuming and shampooing carpets, cleaning and restocking restrooms. Performs general, routine custodial duties, to include dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies. Performs routine maintenance to custodial equipment and supplies. Empties trash receptacles, disposes trash into dumpsters, and bags trash for proper disposal. * Unlocks doors, ensuring doors are locked after cleaning areas. * Reports needs and concerns to appropriate staff. * Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices. * Assists in on-the-job training of new staff on routine procedures. * Performs cleaning functions specific to the assigned facilities and/or based on requirements. * May provide vendors with access to areas for cleaning and may answer basic questions. May report issues with vendors to supervisor. * May assist or perform snow removal activities and minor maintenance, such as replacing light bulbs, adjusting furniture, or other similar activities. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.

CHILD CARE

There are currently no openings in CHILD CARE.

CONFERENCE CENTER

There are currently no openings in the CONFERENCE CENTER.

FOOD & BEVERAGE

Custodian

Performs custodial maintenance duties, including dusting, mopping, vacuuming and shampooing carpets, cleaning and restocking restrooms. Performs general, routine custodial duties, to include dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies. Performs routine maintenance to custodial equipment and supplies. Empties trash receptacles, disposes trash into dumpsters, and bags trash for proper disposal. * Unlocks doors, ensuring doors are locked after cleaning areas. * Reports needs and concerns to appropriate staff. * Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices. * Assists in on-the-job training of new staff on routine procedures. * Performs cleaning functions specific to the assigned facilities and/or based on requirements. * May provide vendors with access to areas for cleaning and may answer basic questions. May report issues with vendors to supervisor. * May assist or perform snow removal activities and minor maintenance, such as replacing light bulbs, adjusting furniture, or other similar activities. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.

BANQUET SERVERS

Waterville Valley Resort is seeking part-time and full-time banquet servers. Duties include, but are not limited to: provide excellent table service by setting tables; stocking service stations with supplies, beverages, condiments and other needed items; explaining menu to guests and answering questions about food preparations and contents; taking orders and accurately communicating orders to banquet manager, supervisor, kitchen and/or bar staff as appropriate; serving all ordered food and beverages; setting up banquet rooms and coffee stations; monitoring tables to assure all guest needs and requests are met; clearing and cleaning tables; cleaning and straightening service stations and work areas. Assure health and safety by learning and following established health and safety procedures; maintaining good person hygiene; discarding food properly; assuring that special dietary requests are ordered and served. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.

BANQUET SET-UP

Waterville Valley Resort’s Conference Center is seeking banquet set-up crew to set up for group functions, including chairs, tables, stage, and audio- visual equipment; break down after functions, store furniture and equipment after functions; assist with clean up and light maintenance projects to ensure that building and grounds are clean and ready to receive guests. Assist kitchen and wait staff when needed; communicate with guests about set-up; respond with flexibility and helpfulness to changes in plans. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.

DISHWASHERS

Waterville Valley Resort is currently seeking full time and part time prep cook/dishwashers to clean dishware and prep stations; mop floors; take out trash and recycle; prep food stations. Requirements: must be able to contribute to team effort, ability to follow directions and work without constant supervision, good skills in food handling and preparation. Must be able to work weekends and holidays. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.

BANQUET LINE COOKS

Waterville Valley Resort is currently seeking full-time and part-time Banquet Line Cooks to help assist with preparing meals for groups and weddings; ensure all food is maintained at the proper temperature for serving throughout meals; perform duties in a timely and efficient manner; assure health and safety by learning and following established health and safety procedures; and monitor food service area for cleanliness. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.

HUMAN RESOURCES

There are currently no openings in HUMAN RESOURCES.

INFORMATION TECHNOLOGY

There are currently no openings in INFORMATION TECHNOLOGY.

LIFT MAINTENANCE

Lift Maintenance Technician

Waterville Valley Resort is seeking a full-time, year-round Lift Maintenance Technician to join our team. Located in the heart of the White Mountains National Forest in New Hampshire, WV offers exceptional lifestyle and career opportunities in a full-time role with benefits. We use the NSAA Lift Maintenance roles, providing competitive pay for your career advancement. Responsibilities include, but are not limited to, protecting the safety of all lift users by maintaining mechanical, electrical, and trained knowledge of the safe operation of all lift systems. In addition, you will get to work as a team on different tasks in the beautiful outdoors following lift inspection and maintenance procedures, meeting schedules, and participating in team coordination meetings to ensure your safety and the proper maintenance of all lifts. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.

LIFT OPERATIONS

SNOW’S MOUNTAIN LIFT OPERATORS

Waterville Valley Resort is seeking part-time and full-time lift operators for Snow’s Mountain. Duties include, but are not limited to: assisting with lift loading, unloading, and lift closing; checking riders for valid lift tickets; assist guests with loading themselves and equipment onto lift; attentive to special needs of children, novices, and adaptive athletes; explain procedures to inexperienced riders and slow or stop lift as needed; maintain efficient and safe lift lines; shut down lift, clear ramps and maze areas, and secure lift house and equipment at close of each day. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested, please apply online or send a resume to Allison Gilman at agilman@waterville.com.

LODGING

FRONT DESK AGENT

Town Square Condominiums at Waterville Valley seeks a Front Desk Agent to serve as the face of our property, welcoming our guests. Are you friendly? Do you like to work with others?  Do you want to create lasting memories for families? If so, please join our team!

Key duties include:

• Responsible for but not limited to handling all incoming calls with efficiency and professionalism, be able to make reservations, cancellations, and answer questions on rates, condo facilities, services, and special promotions

• Process daily guest check ins & check out, aware of daily house count and expected arrivals/departures

• Knowledge of local area, services, and hours of operation

• Executing daily procedures and reports

• Ability to use various computer systems

• Part-time and /or Full- time opportunity available, can work with Mother’s Hours, Evenings, Weekends

Ideal candidates for this position should possess a friendly & upbeat attitude, the passion to provide great customer service and the ability to be a team player! Waterville Valley is an “at-will” equal opportunity employer.  If interested please apply online at www.waterville.com  or send a resume to Allison Gilman at agilman@waterville.com.

HOUSEKEEPER

Waterville Valley Resort is seeking a full-time, year-round candidate to join our housekeeping team. Waterville Valley Resort is an "at-will" equal opportunity employer.

MAJOR FUNCTION & SCOPE:

To assist guests in a professional, polite, respectful and helpful manner. This assistance includes (but not limited to) cleaning the main product, the guest rooms. The job also includes providing privacy for the guests, providing resort information, providing a safe environment for yourself, the guests and your fellow employee’s and providing hospitality.

ESSENTIAL JOB FUNCTIONS:

1. Perform all aspects of room cleans and laundry operations.

2. Cleaning hallways, stairwells and other common areas in lodging properties.

3. Keeping track of supplies and equipment needed to perform the job.

4. Provide, to one’s best ability, a secure environment for guest’s personal property/ in the rooms and service areas, as well as Lost and Found.

5. Provide guests with resort information.

6. Communicate pertinent housekeeping information to the front desk and maintenance departments.

7. Maintain accurate record of room status and inventories.

8. Perform light maintenance as needed or requested.

9. Participate in training of new housekeeping employees.

10. Contribute to team effort by participating in job sharing.

11. Perform other duties as required or as requested by Supervisor or Town Square Manager.

MARKETING

There are currently no openings in MARKETING.

RENTALS

There are currently no openings in RENTALS.

NEXT LEVEL FOOD TRUCK

There are currently no openings in the NEXT LEVEL FOOD TRUCK.

NORDIC CENTER

There are currently no openings in the NORDIC CENTER.

NIGHT SKIING OPERATIONS

There are currently no openings in NIGHT SKIING OPERATIONS.

SEASON PASS & TICKET OFFICE

There are currently no openings in the SEASON PASS & TICKET OFFICE.

SNOWMAKING & GROOMING

There are currently no openings in SNOWMAKING & GROOMING.

SNOWSPORTS

There are currently no openings in SNOWSPORTS.

VEHICLE MAINTENANCE

Shuttle Drivers

Waterville Valley Resort is currently seeking part-time, seasonal drivers. Our shuttle drivers have the opportunity to interact with our guests on a regular basis and act as "ambassadors" with their resort knowledge and super personalities! This is a great position for someone who is friendly, outgoing, loves to interact with others, and has a clean driving record. CDL Class A or B with air brake and passenger endorsements is required. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.  

WELCOME CENTER, CENTRAL RESERVATIONS, & SALES

GUEST SERVICE AGENT

Waterville Valley Resort is seeking  full-time and part-time seasonal Welcome Center & Central Reservations Sales Associates.  Requirements include but are not limited to:  booking reservations for numerous lodging properties in and around Waterville Valley and supplying accurate information to callers about Waterville Valley lodging, activities, and amenities, capturing all incoming resort calls, receiving all lodging reservation calls and upsell other Resort  products, sell all Resort and partner products/services, help maintain guest database and data marketing, and support group sales fulfillment and sales efforts.  Experience working in a customer-driven environment, strong computer skills, and must have exceptional customer relations, verbal, vocabulary, grammatical, and telephone etiquette skills.  Must be detail-oriented and possess a pleasant, friendly, and helpful mannerism. Waterville Valley Resort is an “at-will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com. 

Human Resources Directory

Allison Gilman
Human Resource Manager
agilman@waterville.com
844.852.5033 x3170