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EMPLOYMENT AT WATERVILLE VALLEY RESORT
CAREER & SEASONAL
As a four-season resort, Waterville Valley has seasonal and year-round jobs. Most of Waterville’s position openings are fueled by seasonal demands or through growth and expansion. Whether you’re looking for a part-time, full-time, seasonal, or professional career opportunity, if you’ve got what it takes to deliver timeless experiences, we’re interested in you.
Grow your career with us. In addition to full-time employment, many of our part-time and seasonal staff find on-going advancement and internal growth in professional areas. Waterville Valley provides an exceptional foundation for you to build a career in hospitality, even if you don’t have industry experience.
We’re always looking for new talent to join our team! If you’re interested in applying for a position, please apply online or reach out Allison Gilman (agilman@waterville.com) directly.
benefits
All Team Members Enjoy:
401(k) eligibility – with company contributions
Free seasonal activity passes--employee & family or a guest
Free seasonal vouchers
On-mountain F&B discounts
Retail discounts with company & participating local area merchants/restaurants
Free recreational equipment rentals, lessons, & venue access
Employee Assistance Program (EAP)
Employee uniforms
Opportunities for professional development & advancement, industry certifications, & scholarships
Cheers for Peers rewards & parties
Employee recognition parties
Commitment & support to community
In addition to the above, Full-Time, Year-Round Team Members Enjoy:
Affordable medical, dental, & vision insurance
Company paid life insurance for employee & dependents
Company paid AD&D insurance
Company paid short-term disability insurance
Company paid long-term disability insurance
Voluntary life & disability insurance for employee & dependents
Paid time off for vacation, sick, & holidays
Pre-Tax Flexible Spending Account
Life-management services for financial planning & will preparation
Fitness reimbursement
Prescription & mail-order drug plan
Opportunities for professional trade association memberships
OPEN POSITIONS
FILTER BY DEPARTMENT
ADMINISTRATION
There are currently no openings in ADMINISTRATION.
ADVENTURE CENTER
There are currently no openings in the ADVENTURE CENTER.
BUILDINGS, GROUNDS, & CUSTODIAL
BUILDING CUSTODIAL
Waterville Valley Resort is currently seeking day and night shift custodians for the winter season. Duties include, but are not limited to; help clean and tidy common spaces, bathrooms, buildings, hallways and work spaces; emptying trash; vacuuming; washing stairs and floors. Requirements: must be able to work nights and weekends; must be at least 18 years of age; have good communication skills. Waterville Valley is an “at-will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
CUSTODIAN
Performs custodial maintenance duties, including dusting, mopping, vacuuming and shampooing carpets, cleaning and restocking restrooms. Performs general, routine custodial duties, to include dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies. Performs routine maintenance to custodial equipment and supplies. Empties trash receptacles, disposes trash into dumpsters, and bags trash for proper disposal. * Unlocks doors, ensuring doors are locked after cleaning areas. * Reports needs and concerns to appropriate staff. * Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices. * Assists in on-the-job training of new staff on routine procedures. * Performs cleaning functions specific to the assigned facilities and/or based on requirements. * May provide vendors with access to areas for cleaning and may answer basic questions. May report issues with vendors to supervisor. * May assist or perform snow removal activities and minor maintenance, such as replacing light bulbs, adjusting furniture, or other similar activities. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.
CHILD CARE
CHILD CARE WORKERS
Waterville Valley Resort is seeking seasonal child care workers. Responsibilities include but are not limited to: serving children and parents visiting the ski area by caring for children in the Child Care Center. Requirements: Must have a cheery disposition, be willing to play games, sing songs and have fun working with children. Must be kind and have experience working with children. Must be able to work weekends and holidays. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
CONFERENCE CENTER
There are currently no openings in the CONFERENCE CENTER.
FOOD & BEVERAGE
Barback
Waterville Valley Resort is seeking part-time and full-time barbacks. Barbacks perform tasks to support the bartender and other staff members. They help with opening and closing duties, prepare and serve drinks, stocking, cleaning and any other tasks assigned. Must be able to work weekends and holidays. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
Bartender
Waterville Valley Resort is seeking part-time and full-time bartenders. Duties include, but are not limited to: mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant, keeping the bar stocked and clean while always providing friendly and attentive service, adhering to company standards for serving alcoholic beverages. Must be able to work weekends and holidays. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
Busser
Waterville Valley Resort is seeking part-time and full-time bussers. Duties include, but are not limited to: clearing, sanitizing, and resetting tables, ensuring the dining room is well-stocked and tidy. Must be able to work weekends and holidays. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
Cashier
Waterville Valley Resort is seeking part-time and full-time cafeteria cashiers. Duties include, but are not limited to: accurately process food orders through a point of sale system, collect payments from customers, make change accurately and efficiently. Must be able to work weekends and holidays. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
DISHWASHERS
Waterville Valley Resort is currently seeking full time and part time prep cook/dishwashers to clean dishware and prep stations; mop floors; take out trash and recycle; prep food stations. Requirements: must be able to contribute to team effort, ability to follow directions and work without constant supervision, good skills in food handling and preparation. Must be able to work weekends and holidays. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.
Food runner
Waterville Valley Resort is seeking part-time and full-time food runners. Duties include, but are not limited to: delivering food orders from the kitchen to customers' tables rapidly and accurately. This is this person who will maintain the cleanliness of the expo line, organization of order tickets, and communicate effectively with BOH team. Must be able to work weekends and holidays. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
HOST/HOSTESS
Waterville Valley Resort is currently seeking a part-time, seasonal host/hostesses. Responsibilities include, but not limited to: greeting and seating guests; presenting menus and specials to guests; taking names for a waiting list; answer guest questions; maintain cleanliness of host area; and interact with guests while waiting or leaving the restaurant. Requirements are high school diploma, able to contribute to team effort, ability to follow directions and work without constant supervision. Must be able to work weekends and holidays. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
LINE COOKS
Waterville Valley Resort is currently seeking full-time and part-time Line Cooks to help assist Chef with preparing meals for small and large group functions; ensure all food is maintained at the proper temperature for serving throughout meals; perform duties in a timely and efficient manner; assure health and safety by learning and following established health and safety procedures; and monitor food service area for cleanliness. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.
WAITSTAFF
Waterville Valley Resort is seeking part-time, seasonal waitstaff for the 2024-2025 winter season. Responsibilities include setting tables; stocking service stations with supplies; explaining menu and specials to guests and answering questions about food preparations and contents; taking orders and accurately communicating them to kitchen and/or bar staff; serving food and beverages; and monitoring tables to ensure guests’ needs are met. Requirements are high school diploma, able to contribute to team effort, ability to follow directions and work without constant supervision. Must be able to work weekends and holidays. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
HUMAN RESOURCES
There are currently no openings in the HUMAN RESOURCES.
INFORMATION TECHNOLOGY
There are currently no openings in the INFORMATION TECHNOLOGY.
LIFT MAINTENANCE
Lift Maintenance Technician
Waterville Valley Resort is seeking a full-time, year-round Lift Maintenance Technician to join our team. Located in the heart of the White Mountains National Forest in New Hampshire, WV offers exceptional lifestyle and career opportunities in a full-time role with benefits. We use the NSAA Lift Maintenance roles, providing competitive pay for your career advancement. Responsibilities include, but are not limited to, protecting the safety of all lift users by maintaining mechanical, electrical, and trained knowledge of the safe operation of all lift systems. In addition, you will get to work as a team on different tasks in the beautiful outdoors following lift inspection and maintenance procedures, meeting schedules, and participating in team coordination meetings to ensure your safety and the proper maintenance of all lifts. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
LIFT OPERATIONS
LIFT OPERATOR
Waterville Valley Resort is seeking full-time and part-time, seasonal lift operators for the 2024-2025 winter season. Responsibilities include, but are not limited to: monitoring chair lifts for safety; helping anyone needing assistance getting on/off lift; participating in opening and closing of lift operations; checking for valid tickets; conducting inspections and test procedures; and preparing daily reports. Requirements are: high school diploma, ability to stay alert, ability to respond quickly to safety concerns and excellent communication skills. Must have ability to shovel snow and ice, and to endure standing for long periods of time on snow surfaces in variable weather conditions. Must be a team player. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
LIFT OPS SECURITY SUPERVISOR
Waterville Valley Resort is seeking a full-time, seasonal Security Supervisor. Do you have lift operations experience and want to take the next step in your ski industry career? The Security Supervisor helps provide the optimal experience for our guests while leading a team dedicated to enforcing Waterville Valley Resort's "Pay to Play" policy for guests on the mountain. Strong communication and organizational skills are required. A full job description is available upon request. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested, please send a resume to Allison Gilman at agilman@waterville.com.
LODGING
FRONT DESK AGENT
Town Square Condominiums at Waterville Valley seeks a Front Desk Agent to serve as the face of our property, welcoming our guests. Are you friendly? Do you like to work with others? Do you want to create lasting memories for families? If so, please join our team!
Key duties include:
Responsible for but not limited to handling all incoming calls with efficiency and professionalism, be able to make reservations, cancellations, and answer questions on rates, condo facilities, services, and special promotions
Process daily guest check ins & check out, aware of daily house count and expected arrivals/departures
Knowledge of local area, services, and hours of operation
Executing daily procedures and reports
Ability to use various computer systems
Part-time and /or Full- time opportunity available, can work with Mother’s Hours, Evenings, Weekends
Ideal candidates for this position should possess a friendly & upbeat attitude, the passion to provide great customer service and the ability to be a team player! Waterville Valley is an “at-will” equal opportunity employer. If interested please apply online at www.waterville.com or send a resume to Allison Gilman at agilman@waterville.com.
HOUSEKEEPER
Waterville Valley Resort is seeking a full-time, year-round candidate to join our housekeeping team. Waterville Valley Resort is an "at-will" equal opportunity employer.
MAJOR FUNCTION & SCOPE:
To assist guests in a professional, polite, respectful and helpful manner. This assistance includes (but not limited to) cleaning the main product, the guest rooms. The job also includes providing privacy for the guests, providing resort information, providing a safe environment for yourself, the guests and your fellow employee’s and providing hospitality.
ESSENTIAL JOB FUNCTIONS:
1. Perform all aspects of room cleans and laundry operations.
2. Cleaning hallways, stairwells and other common areas in lodging properties.
3. Keeping track of supplies and equipment needed to perform the job.
4. Provide, to one’s best ability, a secure environment for guest’s personal property/ in the rooms and service areas, as well as Lost and Found.
5. Provide guests with resort information.
6. Communicate pertinent housekeeping information to the front desk and maintenance departments.
7. Maintain accurate record of room status and inventories.
8. Perform light maintenance as needed or requested.
9. Participate in training of new housekeeping employees.
10. Contribute to team effort by participating in job sharing.
11. Perform other duties as required or as requested by Supervisor or Town Square Manager.
MARKETING
There are currently no openings in the MARKETING.
RENTALS
Rental Cashier
Waterville Valley Resort is seeking cashiers to work in our Ski and Snowboard Rental Shop for the 2024-2025 season. Responsibilities include, but are not limited to: renting skis, snowboards, boots, helmets and poles; cash handling; accurately balancing all transactions; assist with issuing of ski and snowboard equipment to guests according to technical specifications; collecting equipment from guests at the end of the day; offering information and answering questions regarding rates, packages, lifts, and lessons. Requirements: be customer service oriented, and able to handle high volume transactions in a friendly and efficient manner. Must be able to work weekends and holidays. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send resume to Human Resources at agilman@waterville.com.
RENTAL TECHNICIAN
Waterville Valley Resort is seeking full-time and part-time, seasonal rental technicians in the Ski and Snowboard Rental Shop. Technicians will be responsible for issuing ski and snowboard equipment to guests according to technical specifications. Must be customer oriented, and able to handle high volume situations in a friendly and efficient manner. No experience necessary; training is provided. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
NEXT LEVEL FOOD TRUCK
FRONT OF HOUSE
Waterville Valley Resort is seeking part-time and full-time Front of House Team Members. Duties include, but are not limited to: provide excellent service; stocking service stations with supplies, beverages, condiments and other needed items; explaining menu to guests and answering questions about food preparations and contents; taking orders and accurately communicating orders the culinary team as appropriate; serving all ordered food and beverages; setting up the food truck operational layout; monitoring tables to assure all guest needs and requests are met; clearing and cleaning tables; cleaning and straightening service stations and work areas. Assure health and safety by learning and following established health and safety procedures; maintaining good person hygiene; discarding food properly; assuring that special dietary requests are ordered and served. All Food Truck Team members will be responsible for the successful operations of this new, innovative mobile kitchen facility including setup, promotions, and small event management. This will be a job like no other you’ve ever had! Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.
NORDIC CENTER
There are currently no openings in NIGHT SKIING OPERATIONS.
NIGHT SKIING OPERATIONS
There are currently no openings in NIGHT SKIING OPERATIONS.
SEASON PASS & TICKET OFFICE
TICKET SELLERS
Waterville Valley Resort is seeking full-time and part-time, seasonal ticket sellers at the Base Area for the upcoming winter season. Responsibilities include: selling lift tickets and season passes; answering guest questions accurately and courteously; maintaining up to date knowledge of resort information. Requirements include excellent verbal communication skills and ability to work well with others; able to work weekends and holidays. Must be customer service oriented and able to handle high volume transactions in a friendly and efficient manner. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
SNOWMAKING & GROOMING
SNOWMAKING
Waterville Valley Resort is currently seeking full-time, seasonal snowmakers. Responsibilities include setting up and monitoring the snowmaking guns, hoses, and hydrants. Mechanical knowledge helpful. This position works outdoors in extreme weather conditions. Must be at least 18 years of age. Hiring for 1st & 2nd shifts. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
SNOWSPORTS
SNOWSPORTS SUPERVISORS
Are you passionate about skiing/snowboarding and love the idea of working outside in the mountains all winter long? If you’re ready for an amazing and rewarding winter experience, we want you to join our incredible team of Snow Sports Supervisors. We are looking for positive, enthusiastic individuals to assist us in delivering exceptional guest experiences.
Responsibilities include, but are not limited to:
Assist with scheduling lessons
Assigning instructors and managing guest interactions.
Providing on-snow support for instructors
Assisting with training and managing timekeeping and payroll.
Team members must be available to work on specified days during the busiest times of the season, which include weekends and holidays. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
SNOWSPORTS INSTRUCTORS
Waterville Valley Resort is seeking full-time and part-time, seasonal ski and snowboard instructors. Responsibilities: provide instruction for students of all ability levels and age groups. Must be able to work weekends and holidays, and able to work outside in all weather conditions. Must be willing to participate in trainings throughout the season. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send resume to Human Resources at agilman@waterville.com.
Jr Seasonal Ski & Snowboard Instructors
Seasonal programming kids meet weekends & holiday periods as designated. This position requires lesson planning for an entire season. We have instructor openings for these Jr Seasonal groups. Lil Grit – ages 4-5yrs, True Grit Ski – ages 6-12yrs, True Grit Snowboard – ages 6-12yrs, Race Focus – ages 9-12yrs, FREE Ride – ages 9-15yrs, Teen – ages 13-16yrs.
Junior Seasonal Programs start on December 14, 2024, and operate weekends through March 16, 2025, including these midweek holidays: 12/26/24 – 12/31/24; 2/17 - 2/21/25. Programs do not meet 12/23-12/25; 1/1, 2/18-2/19 Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send resume to Human Resources at agilman@waterville.com.
CHILDREN’S INSTRUCTORS
Waterville Valley Resort is seeking full-time and part-time, seasonal children’s ski and snowboard instructors. Responsibilities include, but are not limited to: instructing students to ski or snowboard in the Mogul Mites, Explorers, Scouts, and Junior Seasonal programs. Opportunities include provided training and working outside in all conditions. Requirements: Must enjoy working with children and being outside. Must be able to work weekends and holidays. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send resume to Human Resources at agilman@waterville.com.
Kids Kamp Snowmobile Driver
Part-time position driving a snowmobile that pulls a sled where children are transported from the Kids Kamp area to the beginner lifts. We will train the right candidate to certify for Snowmobile driving. Must be at least 18 years old. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send resume to Human Resources at agilman@waterville.com.
VEHICLE MAINTENANCE
PARKING ATTENDANTS
Waterville Valley Resort is currently seeking part-time and full-time, seasonal parking attendants for the 2024-2025 winter season. Responsibilities include, but are not limited to: parking guests’ cars throughout the day; directing traffic; staging for groups. Must be able to work weekends and holidays, work well with others, and have good communication skills. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
Shuttle Drivers
Waterville Valley Resort is currently seeking part-time, seasonal drivers. Our shuttle drivers have the opportunity to interact with our guests on a regular basis and act as "ambassadors" with their resort knowledge and super personalities! This is a great position for someone who is friendly, outgoing, loves to interact with others, and has a clean driving record. CDL Class A or B with air brake and passenger endorsements is required. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
Vehicle and Equipment Mechanic
Waterville Valley Resort is currently seeking a full-time, Vehicle and Equipment Mechanic. Responsibilities include, but are not limited to; providing vehicle maintenance services by inspecting, maintaining and repairing all vehicles and equipment assigned to vehicle maintenance department, including but not limited to diesel engines, hydraulic systems, loaders, trucks, buses, backhoes and other heavy equipment, as well as snowmobiles and all component parts. One to three years of mechanic experience preferred. Job duties are performed in and outdoors in variable weather conditions. Valid driver’s license is required. Waterville Valley Resort is an “at-will” equal opportunity employer. Interested applicants should apply online or send a resume to HR at agilman@waterville.com.
WELCOME CENTER, CENTRAL RESERVATIONS, & SALES
GUEST SERVICE AGENT
Waterville Valley Resort is seeking full-time and part-time seasonal Welcome Center & Central Reservations Sales Associates. Requirements include but are not limited to: booking reservations for numerous lodging properties in and around Waterville Valley and supplying accurate information to callers about Waterville Valley lodging, activities, and amenities, capturing all incoming resort calls, receiving all lodging reservation calls and upsell other Resort products, sell all Resort and partner products/services, help maintain guest database and data marketing, and support group sales fulfillment and sales efforts. Experience working in a customer-driven environment, strong computer skills, and must have exceptional customer relations, verbal, vocabulary, grammatical, and telephone etiquette skills. Must be detail-oriented and possess a pleasant, friendly, and helpful mannerism. Waterville Valley Resort is an “at-will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
Human Resources Directory
Allison Gilman
Human Resource Manager
agilman@waterville.com
844.852.5033 x3170